Salsa-Tropical Terms and Conditions
Suspension of lessons
- We have a generous membership freeze policy we offer free of charge. You can only freeze twice per year.
- Due to the pandemic crisis, we will extend all packages and memberships.
Unlimited Memberships
DURATION:
- You can start anytime
- We encourage students to attend as many classes as they can each week.
- The expiry period on all ‘Unlimited’ memberships begins from the first attended class.
- Please note that you may receive monthly automated emails from our platform as a reminder of the expiration date.
VENUE:
- The venue can be occasionally booked for private events, and we give as much notice as possible.
VALIDITY, CANCELLATION & REFUND:
Please read these Terms carefully before signing up for membership.
- Non- Transferable
- Non -Refundable
- Teachers/Instructors may be subject to change without notice.
BANK HOLIDAYS & OTHER PLANNED CLOSURES :
- We do not offer refunds or reimbursements for Bank Holidays or any other planned closures.
- Missed hours due to closures are balanced out in previous or upcoming months, which have more weekly classes.
- For example, August offered 18 hours (due to an extra Wednesday as it is a longer month), then the Bank Holiday reduced the total to 16 hours which is the standard, so overall, no hours are lost.
Annual Membership
- This membership differs from the others in that we can freeze this membership, only twice per year free of charge.
VENUE:
- The venue can be occasionally booked for private events, and we give as much notice as possible.
VALIDITY, CANCELLATION & REFUND:
Please read these Terms carefully before signing up for membership.
- Non- Transferable
- Non -Refundable
- Teachers/Instructors may be subject to change without notice.
BANK HOLIDAYS & OTHER PLANNED CLOSURES :
- We do not offer refunds or reimbursements for Bank Holidays or any other planned closures.
- Missed hours due to closures are balanced out in previous or upcoming months, which have more weekly classes.
- For example, August offered 18 hours (due to an extra Wednesday as it is a longer month), then the Bank Holiday reduced the total to 16 hours which is the standard, so overall, no hours are lost.
Packages
DURATION:
- The expiry period on all packages begins from the first attended class.
- The beginner’s package can only be used for beginners to attend beginners classes.
VENUE:
- The venue can be occasionally booked for private events, and we give as much notice as possible. Packages will be extended then.
VALIDITY, CANCELLATION & REFUND:
- Non -Transferable
- An additional admin fee will be charged for rescheduling the expiration date.
- Non -refundable
- Teachers/Instructors may be subject to change without notice.
Starter Package
DURATION:
- 1 or 2 Private Lessons + 6 Group Lessons
- Starter Package should be completed within 6 months from the purchase date.
- The additional private lessons should be booked online as Starter Pack
VENUE:
- Venue can be occasionally booked for private events and we give as much notice as possible.
VALIDITY, CANCELLATION & REFUND:
- Valid within 6 months from the date of purchase
- All requests for cancellations of private lessons must be sent via email to admin@salsa-tropical.com at least 72 hours prior to the date.
- Non – Transferable
- An additional admin fee will be charged for rescheduling expiration date
- Non-refundable
- Teachers/Instructors may be subject to change without notice.
Pay As You Go
DURATION:
- Pay As You Go 1 are one-time purchases for attending 1session of Salsa or Bachata dance classes.
- 1 Lesson = 1 Hour
- PAYG expiration day: 30 days after the purchase
VENUE:
- The venue can be occasionally booked for private events, and we give as much notice as possible.
VALIDITY, CANCELLATION & REFUND:
- All requests for cancellations must be received via email at salsa@salsa-tropical.com at least 72 hours prior to the class date.
- Non -Transferable
- Non- refundable
Workshops
DURATION:
- As stated on the workshop event description, usually 3 hours.
VENUE:
- Please check on the Website for Venue .
VALIDITY, CANCELLATION & REFUND:
- Valid within 6 months from the date of purchase
- All requests for cancellations must be received via email at admin@salsa-tropical.com at least 72 Hours prior to the workshop date.
- Non Transferable
- In case of sickness and if cannot attend we will reschedule for Free ONE TIME ONLY. Any additional re-schedule and admin fee will be charged.
- Non-refundable
- Teachers/Instructors may be subject to change without notice.
Private Lessons & Wedding Dance Lessons
DURATION:
- 1 or 2 hour Private Lessons are booked using our online booking system, and you can choose your time slot.
- For 5 and 10 hour packages of private lessons. Would you please book onto the calendar of each instructor?
- Please download our branded app.
VALIDITY, CANCELLATION & REFUND:
- Valid within 1 year from the date of purchase
- All cancellation requests must be received via email at admin@salsa-tropical.com at least 72 hours before the class date.
- Non-Transferable
- Non-refundable
Salsa-Tropical Performance team dancers
Salsa-Tropical agrees to provide you with a total of 12 weeks of training/rehearsal in the studio with mirrors to build a Performance/Show.
If for any reason, the space is cancelled, we will replace the session for you.
If the undersigned cannot attend any training/rehearsals or shows, then a reasonable amount of notice must be given to Salsa-Tropical. Still, no refunds or discounts will be given for non-attendance.
In addition, all fees paid are non-transferable, non-refundable.
Disclaimer:
If a student hasn’t reached the performance team level, you will not be performing with the team until you reach the level.